Terms of Service
Effective date: August 19, 2026
Last updated: August 19, 2026
These Terms & Conditions (“Terms”) govern your access to and use of the Wonder House website, content, communications, and services. By accessing our website, submitting a form, booking a call, purchasing services, or otherwise engaging with Wonder House, you agree to these Terms.
Wonder House
Ross Avenue
Dallas, TX 76206
privacy@wonderhouseconcepts.com
(424) 289-5849
1. About Wonder House
“Wonder House,” “we,” “us,” and “our” refer to Wonder House and its owners, contractors, representatives, and permitted affiliates.
Wonder House provides marketing, creative, strategy, brand, content, social-media, advertising, consulting, production, and related agency services. The scope, pricing, deliverables, timeline, payment schedule, and other project-specific terms will be set out in a separate proposal, statement of work (“SOW”), service agreement, invoice, or similar written agreement.
If a signed client agreement conflicts with these Terms, the signed client agreement controls as to that client engagement.
2. Website Use
You may use our website only for lawful purposes and in accordance with these Terms. You agree not to:
Use the website in a way that violates applicable laws or regulations.
Attempt to gain unauthorized access to our website, systems, accounts, data, or networks.
Interfere with the website’s security, performance, or availability.
Copy, reproduce, distribute, sell, reverse engineer, scrape, or exploit website content except as expressly permitted.
Submit false, misleading, infringing, unlawful, defamatory, harmful, or malicious content.
Use automated tools, bots, crawlers, or similar methods to access the site without our prior written permission.
Impersonate Wonder House, a client, a team member, or another person or entity.
We may suspend, restrict, or terminate your access to the website if we reasonably believe you have violated these Terms or created risk for Wonder House, our clients, or other users.
3. Information You Provide
When you submit a contact form, request information, book a meeting, sign up for communications, or otherwise interact with Wonder House, you agree that the information you provide is accurate, current, and complete.
You represent that you have the right to provide any materials, content, brand assets, customer data, personal information, intellectual property, or other information you give us. You are responsible for obtaining all required rights, releases, permissions, notices, and consents before providing materials to Wonder House.
Our collection and use of personal information is governed by our Privacy Policy.
4. Inquiries Do Not Create a Client Relationship
Submitting a form, sending an email, booking a call, downloading a resource, or communicating with Wonder House does not create a client, agency, fiduciary, employment, partnership, or joint-venture relationship.
A client relationship begins only when both parties enter into a written agreement accepted by Wonder House, such as a signed service agreement, proposal, or SOW, and any required initial payment has been received.
5. Services and Deliverables
Wonder House will provide services according to the applicable written agreement. Any timeline, estimate, strategy, projection, proposal, creative concept, budget, forecast, or suggested outcome is an estimate only unless expressly identified as a binding commitment in writing.
Marketing outcomes depend on numerous factors beyond our control, including:
Market conditions and competition
Client responsiveness and approval timing
Advertising budgets and platform policies
Audience behavior and campaign performance
Website functionality, product-market fit, pricing, and sales processes
Third-party algorithms, platforms, vendors, and tools
Accordingly, Wonder House does not guarantee a particular number of leads, sales, revenue, followers, engagement, media placements, advertising results, rankings, conversion rates, or other business outcome unless specifically stated in a signed agreement.
6. Client Responsibilities
For client services, you agree to:
Provide timely, accurate, and complete information, feedback, materials, approvals, and access necessary for Wonder House to perform the work.
Designate an authorized contact who can provide instructions and approvals.
Review deliverables promptly and communicate feedback within the deadlines identified in the applicable agreement.
Obtain all required rights, licenses, permissions, consents, and releases for client-provided materials and claims.
Ensure that your products, services, website, promotions, advertising, data practices, and business operations comply with applicable law.
Maintain appropriate backup copies of your own files, website data, content, credentials, and business records.
Pay all fees, approved expenses, media spend, production expenses, software fees, and third-party costs when due.
Delays caused by a client’s failure to provide materials, approvals, access, or feedback may extend project timelines and may result in additional fees.
7. Fees, Payments, and Expenses
Fees, payment timing, deposits, retainers, late fees, project expenses, and refund terms will be stated in the applicable agreement, proposal, SOW, or invoice.
Unless otherwise agreed in writing:
Deposits and retainers are non-refundable once work, planning, onboarding, resource allocation, or project preparation has begun.
Invoices are due upon receipt.
Wonder House may pause work, withhold deliverables, suspend access, or delay launch activity for overdue invoices.
You are responsible for approved third-party costs, including advertising spend, media purchases, software subscriptions, printing, production, contractor costs, travel, shipping, licensing, and platform fees.
Payments made through a third-party payment processor are also subject to that processor’s terms and policies.
8. Recurring Services
If you engage Wonder House on a recurring retainer, subscription, or auto-renewing service plan, your written agreement or checkout terms will identify the recurring fee, billing frequency, renewal period, and cancellation process.
Where recurring billing applies, you authorize Wonder House or its payment processor to charge the agreed payment method according to those disclosed terms. You are responsible for keeping payment information current.
We will provide cancellation instructions in the applicable agreement or checkout flow. Requirements for automatic-renewal offers increasingly emphasize clear pre-enrollment disclosures, affirmative consent, and a cancellation method that is straightforward and reasonably accessible.[news.bloomberglaw][traverselegal]
9. Intellectual Property
Wonder House Materials
Unless otherwise stated in a signed agreement, Wonder House retains all rights, title, and interest in:
Our name, logo, trademarks, website, and brand elements
Proprietary systems, processes, frameworks, templates, methodologies, strategies, and know-how
Drafts, concepts, working files, source files, unused materials, and preliminary designs
Internal documentation, project-management structures, research, prompts, automations, and operating systems
Any materials created before the engagement or independently of the engagement
You may not copy, modify, distribute, publish, sell, license, or create derivative works from Wonder House materials without prior written consent.
Client Deliverables
Ownership and usage rights for final deliverables are governed by the applicable signed agreement. Unless that agreement says otherwise, Wonder House grants the client a limited, non-transferable, non-exclusive license to use final, paid-for deliverables for the agreed business purpose after full payment is received.
Wonder House may retain ownership of editable files, source files, templates, working files, proprietary processes, and any third-party assets subject to separate license restrictions.
Portfolio Rights
Unless otherwise agreed in writing, Wonder House may display non-confidential work created for a client in our portfolio, website, social-media channels, case studies, awards submissions, presentations, and promotional materials after the work has been publicly released or with the client’s approval.
10. Client Content and Legal Compliance
You remain responsible for the accuracy, legality, substantiation, and regulatory compliance of all claims, offers, promotions, products, services, disclosures, and client-provided content.
Wonder House may make recommendations and create marketing materials based on information you provide, but we do not provide legal, tax, financial, medical, regulatory, or compliance advice. You should consult qualified counsel or other professionals before making regulated, performance, health, financial, environmental, comparative, endorsement, testimonial, sweepstakes, promotional, or other legally sensitive claims.
If you use endorsements, testimonials, affiliate links, sponsored content, influencer campaigns, or paid partnerships, you are responsible for ensuring required disclosures are accurate, clear, and conspicuous. FTC guidance emphasizes that material connections—including payments, discounts, free products, employment, or other benefits—should be disclosed clearly and where consumers are likely to see them.[termly][michiganitlaw]
11. Third-Party Platforms and Services
Our work may involve third-party platforms and services, including social-media networks, advertising networks, website hosts, payment processors, analytics tools, email platforms, artificial-intelligence tools, stock-media libraries, scheduling tools, and software providers.
Wonder House does not control those third parties and is not responsible for:
Changes to their policies, algorithms, service availability, pricing, or features
Account restrictions, suspensions, ad disapprovals, content removals, or platform errors
Third-party outages, security incidents, data loss, or technical failures
The performance, legality, reliability, or availability of third-party services
Your use of third-party platforms remains subject to their own terms, policies, and privacy practices.
12. AI-Assisted Services
Wonder House may use artificial-intelligence-enabled tools as part of internal workflows or service delivery, including for ideation, research, drafting, analysis, editing, automation, or content-production support.
AI-generated or AI-assisted output may contain errors, similarities to other content, incomplete information, or content requiring human review. We may review and refine output, but clients remain responsible for final approval, factual accuracy, legal compliance, intellectual-property clearance, and appropriate use of final deliverables.
Unless otherwise agreed in writing, do not provide highly sensitive, regulated, or confidential information for use in third-party AI tools without first informing Wonder House and obtaining any necessary approvals.
13. Confidentiality
Each party may receive confidential information from the other in connection with an engagement. Each party agrees to use reasonable care to protect the other party’s confidential information and to use it only as needed to perform or receive services.
Confidential information does not include information that:
Is publicly available through no breach of these Terms.
Was already known by the receiving party without confidentiality obligations.
Is independently developed without using the other party’s confidential information.
Is lawfully received from another source without confidentiality restrictions.
Must be disclosed by law, regulation, subpoena, or court order, provided notice is given when legally permitted.
A signed confidentiality agreement or client services agreement may contain additional or different confidentiality terms that control over this section.
14. Feedback and Testimonials
If you provide feedback, suggestions, reviews, or testimonials about Wonder House, you grant us the right to use, reproduce, edit for clarity or length, publish, and display that feedback for business and promotional purposes, unless you tell us in writing that we may not do so.
We will not knowingly publish false or misleading testimonials. If a testimonial reflects a non-typical experience, is incentivized, or involves a material connection, appropriate disclosures may be required.[termly][ftcattorney]
15. Disclaimer of Warranties
Our website, content, resources, recommendations, and services are provided on an “as is” and “as available” basis, to the maximum extent permitted by law.
Wonder House disclaims all warranties, whether express, implied, or statutory, including implied warranties of merchantability, fitness for a particular purpose, title, non-infringement, accuracy, availability, and uninterrupted operation.
We do not warrant that the website, content, services, deliverables, or third-party platforms will be error-free, secure, uninterrupted, suitable for every purpose, or free of harmful components.
16. Limitation of Liability
To the maximum extent permitted by law, Wonder House and its owners, employees, contractors, agents, affiliates, and service providers will not be liable for any indirect, incidental, consequential, special, exemplary, punitive, or lost-profit damages, including lost revenue, lost data, loss of goodwill, business interruption, campaign underperformance, or third-party platform action.
To the maximum extent permitted by law, Wonder House’s total liability arising from or related to the website, these Terms, or any services will not exceed the amount you paid Wonder House for the specific services giving rise to the claim during the three months immediately preceding the event giving rise to the claim.
Some jurisdictions do not allow certain limitations of liability, so some limitations may not apply to you.
17. Indemnification
You agree to defend, indemnify, and hold harmless Wonder House and its owners, employees, contractors, agents, affiliates, and service providers from any claims, losses, liabilities, damages, costs, and expenses—including reasonable attorneys’ fees—arising out of or related to:
Your use of the website or services in violation of these Terms.
Your violation of applicable law or the rights of another person or entity.
Content, materials, data, claims, instructions, or assets you provide to Wonder House.
Your products, services, offers, advertising, promotions, or business practices.
Your breach of a client agreement, proposal, SOW, invoice, or these Terms.
18. Termination
We may suspend or terminate access to our website, communications, or services at any time where permitted by law and the applicable agreement.
Either party may terminate a client engagement according to the applicable written agreement. If no specific termination terms apply, either party may terminate an ongoing engagement with 30 days’ written notice.
Termination does not eliminate your obligation to pay for work performed, approved expenses, committed costs, or fees owed before the effective termination date.
19. Governing Law and Venue
These Terms are governed by the laws of the State of Texas, without regard to conflict-of-law principles.
Any dispute arising from or relating to these Terms, the website, or Wonder House services will be brought exclusively in the state or federal courts located in Dallas County, Texas, unless a separate written agreement provides otherwise. You consent to the personal jurisdiction and venue of those courts.
20. Changes to These Terms
We may modify these Terms at any time. Changes become effective when posted on our website unless a later date is stated.
Your continued use of the website or services after updated Terms are posted constitutes acceptance of the updated Terms. For material changes affecting active client services, the applicable written client agreement will control.
21. Miscellaneous
If any provision of these Terms is found unenforceable, the remaining provisions will remain in effect.
Our failure to enforce a provision is not a waiver of our right to enforce it later.
You may not assign or transfer your rights or obligations under these Terms without our prior written consent. Wonder House may assign these Terms in connection with a merger, acquisition, sale of assets, or corporate restructuring.
These Terms, together with our Privacy Policy and any applicable signed client agreement, proposal, SOW, invoice, or addendum, form the entire agreement concerning use of our website and services.
22. Contact Us
For questions about these Terms, contact:
Wonder House
Ross Avenue
Dallas, TX 76206
privacy@wonderhouseconcepts.com
(424) 289-5849
Implementation note
For online inquiries, paid booking, checkout, or a client portal, use an unchecked checkbox immediately above the submission button:
“I have read and agree to the Wonder House Terms & Conditions and Privacy Policy.”
Link both documents directly in that checkbox statement and store the date/time, IP address, exact policy version, and affirmative acceptance record. Clear notice plus explicit acceptance is materially more defensible than simply placing links in a footer.[ironcladapp]